Charts data delayed

Incident Report for Qonversion

Resolved

Expect to receive renewal data for previous days within the next few hours. We're thankful for your understanding and patience
Posted Aug 28, 2023 - 20:58 UTC

Update

We've successfully handled all recent purchases. Renewal data for past days will be sent out in the coming hours. Thank you for being so patient
Posted Aug 28, 2023 - 18:16 UTC

Monitoring

The issue has been identified, and a fix is being implemented. Our technical team is monitoring the situation. We're sorry for the inconvenience provided and will keep you updated.
Posted Aug 28, 2023 - 15:04 UTC

Investigating

We're experiencing chart data delay. This issue does not affect your data and Subscription Management or your customers; it's all about the data on the dashboards.

We'll update you and get back with information as soon as possible.
Posted Aug 28, 2023 - 14:58 UTC
This incident affected: Realtime Dashboards.