Update - We have fixed the key issue affecting MRR and New Subscription charts. Fresh data is now appearing correctly. We are currently working on updating historical data to ensure full accuracy.
Jul 11, 2025 - 21:07 UTC
Identified - We've found a problem where trial conversions are not being properly updated in our logs for those charts. We are working on a solution and will recalculate the affected subscription states.
Jul 09, 2025 - 18:48 UTC
Investigating - We are currently investigating this issue.
Jul 08, 2025 - 18:43 UTC
API
Operational
90 days ago
99.99
% uptime
Today
API
?
Operational
90 days ago
99.99
% uptime
Today
User Properties
?
Operational
90 days ago
100.0
% uptime
Today
Realtime Dashboards
Degraded Performance
90 days ago
99.98
% uptime
Today
Apple Search Ads Attribution
Operational
90 days ago
100.0
% uptime
Today
Webhooks
Operational
Integrations
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Update -
We have decided to postpone the maintenance to July 14th at 07:00 UTC to ensure everything is ready for a smooth transition.
Jul 09, 2025 - 18:59 UTC
Scheduled -
We would like to inform you about a scheduled maintenance window during which we will switch some background services between cloud databases to enhance performance. This maintenance will take place on July 10th from 07:00 UTC for a duration of one hour.. We do not anticipate any disruptions to the system during this period. Our team will be closely monitoring the process to ensure a smooth transition. Thank you for your understanding and support.
Jul 08, 2025 - 10:02 UTC
Past Incidents
Jul 12, 2025
No incidents reported today.
Jul 11, 2025
Unresolved incident: MRR, New subscription charts are not correct.