Issue with API

Incident Report for Qonversion

Resolved

The issue has been fully fixed, everything should back to normal now. No actions needed from your side.

Posted Dec 17, 2022 - 19:44 UTC

Update

The incident has been resolved. We are continue to monitor for any further issues. We will add more details shortly.

Posted Dec 17, 2022 - 19:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 17, 2022 - 17:42 UTC

Update

We are continuing to work on a fix for this issue.

Posted Dec 17, 2022 - 16:08 UTC

Update

We are continuing to work on a fix for this issue. The problem is related to one of the databases we use for receipts.

Posted Dec 17, 2022 - 15:25 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 17, 2022 - 14:53 UTC

Investigating

We're experiencing high level of API errors related to new purchases and are currently looking into the issue.

Posted Dec 17, 2022 - 14:48 UTC

This incident affected: API (API).